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Testimonials

Hi Janet

Just thought I would send you a photo of a couple of your ‘old lady’ customers!
Hope you had a good holiday in Portugal. With best wishes
Pat Jones and Linda Sinclair

 

 

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Pat & Linda 16/10/2015
Hi Janet,
I just wanted to let you know how over the moon I am with this dress.  I ordered the dress thinking to myself, it wont fit, as all designer dresses come up really small.  I couldn’t believe it when I tried the dress on, it looks great, the sizing is perfect. I am so pleased with it and really pleased how quickly I received my order. Very impressive.
I will definitely be checking out your new website to see what other great buys I can find, that fit me great.
Kind regards
Julie Portman
Julie 26/08/2015
Hello Janet,
I decided to try the size 14 which fits me perfectly, that style must be quite small for the size. I just wanted to thank you for the excellent service that I received and I would not hesitate to come back to you in the future. Also it was thoughtful to send a small gift.
Best wishes,
Jennifer
Jennifer 24/08/2015
Dear Janet
I wanted to thank you so much for the speed and efficiency concerning the delivery of my shoes and handbag. Having spent a week looking for what I want in the shops, down in Kent and here in Shrewsbury I cannot believe that I go on the internet actually looking for a dress and you have exactly what I want to suit an existing dress.  I did buy a pair of shoes in the shops but it was more “ this will do but its not really what I want”.  I could not believe my eyes when they arrived today and fitted perfectly.
Kindest regards
Shirley

I have no objection to you putting my comments on your testimonial page.  You deserve every success in your business
Regards
Shirley
Shirley Radford – 07/08/2015

Comments: Thanks once again Janet, superb service, I think you must have a magic carpet between here and Canada!  I really love the jacket and I’m now busily searching for a similar necklace to the one shown in the picture. With best regards
Val

Val Newman – 05/08/2015

Hi Janet,

Thank you so much for sending me the Joseph Ribkoff Twin Set 153641, it’s stunning I love it.  Size UK16 fits perfectly, it’s beautiful.   Having ordered many items from you I would like to compliment you on your outstanding next day service and advice given over the phone.

Kind regards,

Marion Waller

Marion Waller – 05/08/2015

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Hi Janet
A special day needs a special dress and “lady” delivered
Thank you

Denise Williams – Cox 25/07/2015

Dear Lady Designer.

May I congratulate you on your amazing service. I could not believe how quickly my order arrived however unfortunately the dress is too big so please can you instruct me on your returns procedure ? I shall use your shop again and recommend you to my friends.

Regards  Judie

Hi Judie
Thank you so much for your lovely comments !! We try our best to give good customer service and get the orders out the same day !!  Sorry the dress was not suitable its no problem at all to send the dress for a refund, please sent it to the address on the paper work your received and you will get a refund on its return.
There are lots of new styles arriving daily now and I get new stock all through the season.
Kind Regards
Janet Dickinson
Judie – 18/07/2015

Hello Janet Just a little thank you  from Loch Ness side. The delivery  was the smartest ever it was in my home by 11am . and the top is lovely. My size is a 16 but my bust is 38dd  and just a tinge tight  but as I love the top  and as I am going on a cruise later this year  it will fit me beautifully ..  The pen too is lovely  and thank you for that as well.. I look forward to being a customer  now that I have found you .   As I like my dresses  just over or mid knee but not above  could you please tell me what the length  of the  dresses are?

                                                  Thanking You
                                                     Yours Sincerely
                                                       Marion (Maimie ) MacDiarmid
Hi Marion
Thank you for your lovely comments and if you don’t mind I would like to put them on my testimonial page.  Its lovely to get kind feedback !!!  Some of the dresses are just over the knee and I will always measure any dress you like its no problem.  Glad you liked your top and please call me any time for advise.
Kind Regards
Janet

Hello Janet ,Yes you can put my comments on your testimonial page  if you wish   . I absolutely  delighted with my purchase   and so carefully wrapped up  and only taking one night to be delivered has to be the fastest parcel I have ever received  . I  will be in touch  soon    Do you have a catalogue?   Thankyou  again
                                                                            Yours Maimie  ,    Marion
Hi Maimie ( Love that name !! )
I don’t have a catalogue yet but I will  have leaflets of new  styles later in the season. My mum who is 83 in Sept comes in every morning and does the wrapping and goes to the post office for me, she is amazing for her age. I also have an assistant Lisa who is wonderful !! so we make a good team.
With Kind Regards Janet
Marion (Maimie ) MacDiarmid – 23/06/2015
Dear Janet
You really did go the extra mile for this one – I cannot thank you enough – I love the jacket – it was well worth waiting for – I just hope that the weather on Founders Day is kind – I promise I will send a photograph with one of my ‘Men in Scarlet’.
Lady is my kind of shop and Janet you give a level of personal service which is very rare in this day and age.
Again many, many thanks
Regards
Val Newman
Val Newman – 22/04/2015
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